FAQ

Sanctioned Countries

November 2, 2022

We take our regulatory responsibilities very seriously. In line with our anti-money laundering policy and sanction screening requirements, we cannot receive funds from or send money to the following countries, although this may be subject to change.

If you have any questions about making payments to restricted countries, please contact your relationship manager

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Myanmar: Due to the current military coup in Myanmar, all banks onshore have been instructed by the Myanmar Banks Association to remain closed. As the banking system is now offline, our banking provider is unable to process any payments to Myanmar until further notice.

Ukraine (including Donetsk, Kherson, Luhansk and Zaporizhzhia Regions): Please be aware that all payments to Ukraine remain subject to delays and may not be processed due to the ongoing conflict and the increased sanctions risk. Payments to the above-mentioned regions will not be processed.

Russia and Belarus: Due to the current situation in Ukraine all transactions to and from Russia and Belarus will not be processed.

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